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Coming up to come down. There is no better way to describe the Bergdorf Hotel Zaglgut. With its dreamlike location in Zell am See-Kaprun, guests will find relaxation here between glacier, mountain and lake. If you’re looking for a break from the daily grind, this is the place for you. As a Ski In & Ski Out operation, the Zaglgut is the perfect destination for all ski fans, mountain lovers and nature lovers. After a day on the slopes, guests will find well-deserved relaxation in the wellness retreat with three saunas and an indoor and outdoor infinity pool. To enjoy the culinary delights, the hotel’s own restaurant offers its guests a gourmet menu and regular themed specials such as barbecues or hat dinners.

With modern and fully equipped chalets and suites, the Zaglgut offers the key to tranquility and is a true oasis of well-being in the middle of greenery. Guests are allowed to walk in and feel comfortable, just like at home. Not only the idyllic sight of nature around the Zeller See is unique. The chalets and suites also invite you to enjoy with all your senses. The panoramic view of the lake, relaxing in the private sauna or sunbathing on your own balcony will make your stay an unforgettable experience.

Why the Bergdorf Hotel Zaglgut came to us and what it expects from the new booking engine, you can find out in the interview with Myrthe Govaers.

Why does OnePageBooking suit Bergdorf Hotel Zaglgut?

“Our newly opened Bergdorf Hotel Zaglgut is located as a ski-in ski-out business directly on the ski slope and also in summer our feel-good place can not be overlooked from the Maiskogelbahn. We have noticed that the mobile share of our website users is enormous and this is particularly noticeable in the number of online bookings. Therefore, it is particularly important for us to have a booking engine that is not only convincing in terms of design, but also in terms of its user-friendliness and simplicity. For us, OnePageBooking takes a pioneering role in this area and offers a very good user experience – exactly what we were looking for.”

What do you expect from the new booking engine?

“In the customer journey, customer-focused communication is crucial to success. And that is exactly what is enormously important to us with our new booking engine. During the entire booking process, the guest should have the feeling of being personally advised and cared for. We want to welcome the guest before they arrive and guarantee a positive booking experience and a straightforward booking process.”

How did you hear about HNS?

“When we reopened the Bergdorf Hotel Zaglgut, the focus was primarily on working with the most innovative systems possible, which would allow us to make continuous progress. The first step was to find a suitable channel manager among the multitude of offers and a perfect mobile solution for the booking process. We looked at many different systems and were in close exchange with other hotel companies. After some research, we finally decided on HotelNetSolutions. The decisive factor for us was the mobile usability, i.e. the enormous user-friendliness that the booking screen offers guests throughout the entire booking process.”

What features are you most looking forward to?

“We are particularly pleased with the opportunity to make the booking process very personal and completely in line with our individual ideas. “Also, the feature of showing additional services without being intrusive is a big plus of the booking engine.”

Thank you for the short interview😊 We are very happy about the cooperation and wish Bergdorf Hotel Zaglgut many great bookings.

The copyright of the pictures belongs to the Bergdorf Hotel Zaglgut.

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We are happy to answer any questions and look forward to hearing from you.