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Privacy policy

Any collection, use, storage, deletion or other use (hereinafter “processing”) of data is solely for the purpose of providing our services. Our services have been designed with the aim of using as little personal data as possible. In this context, “personal data” (hereinafter also referred to as “data”) shall be understood to mean all individual details about personal or factual circumstances of an identified or identifiable natural person (so-called “data subject”).
The following statements on data protection describe what types of personal data are processed when you access our website, what happens to this personal data and how you can object to data processing if necessary.

1. General information on data processing on this website

1.1. Person in charge

The responsible party within the meaning of the EU General Data Protection Regulation (DSGVO) is: HotelNetSolutions GmbH

Address: Genthinerstr. 8, 10785 Berlin
Phone: 030/ 770193000
E-mail: info@hotelnetsolutions.de
Homepage: https://hotelnetsolutions.de/

1. 2. Data protection officer

The Data Protection Officer is:
Kemal Webersohn from WS Datenschutz GmbH

If you have any questions about data protection, you can contact WS Datenschutz GmbH at the following e-mail address: hotelnetsolutions@ws-datenschutz.de.

WS Data Protection Ltd.
Dircksenstrasse 51
D-10178 Berlin
https://webersohnundscholtz.de

1.3. Protect your data

We have taken technical and organisational measures to ensure that the provisions of the GDPR are observed both by us and by external service providers working for us.

When we work with other companies, such as email and server providers, to deliver our services, we do so only after an extensive selection process. In this selection process, each individual service provider is carefully selected for its suitability in connection with technical and organisational capabilities in data protection. This selection procedure shall be documented in writing and a contract shall be drawn up in accordance with Art. Art. 28 para. 3 GDPR on the processing of personal data on behalf of a third party (CA contract) only if it complies with the requirements of Art. 28 GDPR.

Your details will be stored on specially protected servers. Access to it is only possible for a few specially authorised persons.

Our website is SSL/TLS encrypted, which you can recognise by the “https://” at the beginning of the URL. Insofar as personal data are involved in e-mail communication, e-mails are sent from our side in encrypted form. We also use the integrated SSL certificate for this.

1.4. Deletion of personal data

We only process personal data for as long as is necessary. As soon as the purpose of the data processing has been fulfilled, blocking and deletion take place in accordance with the standards of the deletion concept here, unless legal regulations prevent deletion.

2. Data processing on this website and creation of log files

2.1. Description and scope of data processing

When you visit our website, our web servers temporarily store each access in a log file. The following personal data is collected and stored until automated deletion:

  • IP address of the requesting computer
  • Date and time of access
  • Name and URL of the retrieved file
  • Transmitted data volume
  • Message whether the retrieval was successful
  • Recognition data of the browser and operating system used
  • Web page from which the access is made
  • Name of your Internet access provider

In addition to this personal data, other personal data may be collected by us and our partners, more on this below.

2.2 Legal basis for data processing

The processing of this data is based on Art. 6 para. 1 S.1 lit. f) GDPR. Our legitimate interest is based on making our website accessible to you.

2.3 Purpose of the data processing

The data processing is carried out for the purpose of enabling the use of the website (connection establishment). It is used for system security, technical administration of the network infrastructure and optimization of the Internet offering. The IP address is only evaluated in the event of attacks on our network infrastructure or the network infrastructure of our Internet provider.

2.4 Duration of data storage

The personal data will be deleted as soon as they are no longer required for the above-mentioned purposes. This is the case when you close the website. Our hosting provider may use the data for statistical surveys. However, the data is anonymized for this purpose.

2.5 Possibility of elimination by the data subject

The collection of data for the provision of the website and the storage of the data in log files is mandatory for the operation of the website. Consequently, there is no possibility of objection on the part of the user.

2.6 Hosting service provider

We use the services of Hetzner Online GmbH as our web hosting provider. The data processing is carried out by: Hetzner Online GmbH, Industriestrasse 25, 91710 Gunzenhausen, Germany. For further information on data protection at Hetzner: https://www.hetzner.de/rechtliches/datenschutz/

Explanations of the scope of possible data processing in the context of web hosting can be found at https://www.hetzner.de/rechtliches/webhosting/

2.6.1 Possibility of removal by the data subject

The collection of data for the provision of the website and the storage of the data in log files is mandatory for the operation of the website. Consequently, there is no possibility of objection on the part of the user. If you wish to assert your legal rights or have general questions, please contact Hetzner’s data protection officer by e-mail at data-protection@hetzner.com.

3. use of cookies

3.1 Description and scope of data processing

Our website uses cookies. These are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive, assigned to the browser you are using, and through which certain information flows to us or to the entity that sets the cookie. Cookies cannot execute programs or transfer viruses to your computer. They are used by us to enable you to log in and to analyze the use of our website in anonymized or pseudonymized form and to present you with interesting offers on this website. In this way, various data can be transmitted:

  • Frequency of website visits
  • Which functions of the website are used by you
  • Search terms used
  • Your cookie setting
  • Your language setting

When the website is called up, a cookie banner informs about the use of cookies and refers to the data protection declaration.

Notice regarding data processing in the USA by Google, YouTube:
By clicking on “Agree to all”, you agree to the terms and conditions of this agreement. Art. 6 par. 1 p. 1 lit. a) GDPR that your data will be processed in the USA. According to the ECJ, the data protection standard in the U.S. is inadequate and there is a risk that your data will be processed by the U.S. authorities for control and monitoring purposes, possibly also without any legal remedy. If you consent only to the setting of essential cookies, the transfer does not take place. Consent given may be revoked at any time.”

3.2 Legal basis for data processing

The legal basis for the processing of data through cookies that do not solely serve the functionality of our website is Art. 6 para. 1 p. 1 lit. a) GDPR.

The legal basis for data processing for cookies that serve solely the functionality of this website is Art. 6 para. 1 S.1 lit. f) GDPR.

3.3 Purpose of the data processing

Our legitimate interest results from the guarantee of a smooth connection and a comfortable use of our website as well as for reasons of evaluation of system security and stability. The data processing also takes place in order to enable a statistical evaluation of the website usage.

3.4 Duration of data storage

There are two types of cookies. Both are used on this website:

Transient cookies (for this a)

Persistent cookies (for this purpose b)

a) Transient cookies, they are automatically deleted when you close the browser. These include, in particular, session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This allows your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.

b) Persistent cookies, these are automatically deleted after a predefined duration, which may differ depending on the cookie.

3.5 Possibility of elimination by the data subject

You have the possibility at any time to revoke your consent to data processing by cookies that are not solely used for the functionality of the website. In addition, we only set cookies after you have consented to the setting of cookies when you access the site. In this way, you can prevent data processing via cookies on our website.

You can also delete the cookies in the security settings of your browser at any time. Please note that you may not be able to use all the features of this website. The setting of cookies can also be prevented at any time by making the appropriate settings in your Internet browser.

4. contact

4.1 Description and scope of data processing

Through our website it is possible to contact us via e-mail or a contact form. For this purpose, various data are required to respond to the request, which are automatically stored for processing. The following data is collected as a minimum (marked as mandatory field) in the contact form:

  • Email address
  • First name
  • Surname
  • Hotel/Company
  • Phone number
  • Product interest
  • Feedback type
  • Website

The data will not be passed on to third parties.

4.2 Legal basis for data processing

The legal basis used here is Art. 6 para. 1 S.1 lit. b) GDPR.

4.3 Purpose of the data processing

We process your data exclusively to handle your contact request.

4.4 Duration of data storage

Your data will be deleted by us as soon as the purpose of the data processing has been fulfilled, predominantly immediately after the request has been answered. In rare cases, however, we may retain your data for a longer period of time. This may result from legal, regulatory or contractual obligations.

4.5 Possibility of elimination by the data subject

You can contact us at any time and object to further processing of your data. In this case, unfortunately, we can not continue communication with you. All personal data processed by us in the course of contacting you will be deleted in this case, unless this deletion conflicts with legal obligations to retain your data.

5. registration on the website

5.1 Description and scope of data processing

You can register on our website. This requires that you enter personal data in the registration mask. The following minimum data is collected for this purpose:

  • Email address
  • First name
  • Surname

The data you provide in the registration mask will be used exclusively for processing and will not be passed on to third parties as a matter of principle.

5.2 Legal basis for data processing

If you provide personal data that belong to the mandatory field input masks, the data processing is based on Art. 6 para. 1 p.1 lit b) GDPR. If you also enter personal data in the other (optional) input field masks, the data processing is based on Art. 6 para. 1 S.1 lit. a) GDPR.

5.3 Purpose of the data processing

We process your data solely for the purpose of completing your registration and maintaining your website account with us.

5.4 Duration of data storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. This is the case if you close your account with us and no legal or official retention periods prevent deletion.

5.5 Possibility of elimination by the data subject

Both during and after registration, you are free to change, correct or delete your personal data.

6. data processing in the context of applications

6.1 Description and scope of data processing

Through our website it is possible to apply to us via e-mail (christin@hotelnetsolutions.de). For this purpose, personal data is processed and stored for further processing for the respective application procedure. If an application form is used, we process the following data:

  • First name
  • Surname
  • Email address

6.2 Legal basis for data processing

The legal bases for the data processing are Art. 88 DSGVO and § 26 BDSG.

6.3 Purpose of the data processing

We process your data exclusively for the purpose of carrying out the application procedure.

6.4 Duration of data storage

If the application should lead to the commencement of an employment relationship, the personal data will be stored accordingly in compliance with the statutory provisions. If the application is not considered in the selection of a potential candidate, it will be deleted in accordance with the rules of the deletion concept here, taking into account the provisions of the AGG, in particular the existing obligation to provide evidence in accordance with § 22 AGG.

This does not apply if legal provisions prevent deletion or if you have given your consent to longer storage. In this case, the further storage of your personal data is based on Art. 6 para. 1 p. 1 lit. c) or lit. a) GDPR.

6.5 Possibility of elimination by the data subject

You can contact us at any time and object to further processing of your data. All personal data processed by us in the course of the application process will be deleted in this case, unless mandatory legal provisions prevent deletion.

7. newsletter

7.1 Description and scope of data processing

We offer on our website the possibility to subscribe to our newsletter. When ordering the newsletter, you will be asked to provide personal data for processing. This is the data that is requested in the newsletter input mask. Input fields marked with a “*” are mandatory fields:

  • First name
  • Surname
  • Email address
  • Company/Company

These mandatory fields are necessary to send you the newsletter.

The newsletter is sent by e-mail. You will receive the newsletter only after registration. In order to meet the requirements of the DSGVO, we use the so-called DOI procedure (“double opt-in”). If you register for our newsletter, you will receive a confirmation e-mail to the electronic mailbox specified in the input field. This email contains a confirmation link that you must click. After this procedure you have successfully registered for the newsletter. To carry out the procedure, the IP address, date and time of registration are stored. This in order to prevent abuses. As a matter of principle, the data is not passed on to third parties.

7.2 Legal basis for data processing

The legal basis for the data processing is your consent pursuant to Art. 6 para. 1 S.1 lit. a) GDPR.

7.3 Purpose of the data processing

The newsletter has the function of informing you at regular intervals about offers and news from us.

7.4 Duration of data storage

We only process your data for as long as this is necessary to fulfill the purpose and no legal or official retention obligations prevent deletion.

7.5 Possibility of elimination by the data subject

The consent to the processing of personal data in the context of the newsletter order can be revoked at any time. To do this, you can click on the unsubscribe link integrated in each newsletter or notify us of the withdrawal of consent in another way.

7.6 Shipping service provider Mailchimp

7.6.1 Description and scope of data processing

The newsletter is sent using “Mailchimp”, an online marketing platform. The data processing is carried out by: The Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA.

Notice regarding data processing in the USA:

By subscribing to the newsletter, you consent acc. Art. 49 par. 1 p. 1 lit. a) in conjunction with. Art. 6 para. 1 p. 1 lit. a) DSGVO that your data will be processed by our shipping service provider in the USA. According to the ECJ, the data protection standard in the U.S. is inadequate and there is a risk that your data will be processed by the U.S. authorities for control and monitoring purposes, possibly also without any legal remedy. Consent given can be revoked at any time.

The email addresses of our newsletter recipients, as well as their other data described in the context of this notice, are stored on Mailchimp’s servers in the USA. Mailchimp uses this information to send and evaluate the newsletters on our behalf. Furthermore, according to its own information, Mailchimp may use this data to optimize or improve its own services, e.g. for the technical optimization of the dispatch and the presentation of the newsletters or for economic purposes to determine from which countries the recipients come. However, Mailchimp does not use the data of our newsletter recipients to write to them itself or to pass them on to third parties. The newsletters contain a so-called “web beacon”, i.e. a pixel-sized file that is retrieved from the Mailchimp server when the newsletter is opened. Within the scope of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and the time of the retrieval are initially collected. Statistical surveys also include determining whether newsletters are opened, how often they are opened, and which links are clicked. For technical reasons, this information can be assigned to individual newsletter recipients. However, it is neither our nor Mailchimp’s intention to monitor individual users. We trust in the reliability and IT and data security of Mailchimp. Furthermore, we have concluded a “Data Processing Agreement” with Mailchimp. This is a contract in which Mailchimp undertakes to protect the data of our users, to process it on our behalf in accordance with its data protection provisions and, in particular, not to pass it on to third parties. You can view Mailchimp’s privacy policy at https://Mailchimp.com/legal/privacy/.

7.6.2 Legal basis for data processing

The data processing by Mailchimp is based on your consent pursuant to Art. 6 para. 1 p. 1 lit. a) GDPR.

7.6.3 Purpose of the data processing

We use Mailchimp as our shipping service provider to ensure effective address management and to keep in touch with you about the newsletter.

7.6.4 Duration of data storage

According to the provider, the provider stores personal data only as long as we use your personal data for the newsletter mailing. Mailchimp deletes your data when we delete you from our address file.

7.6.5 Possibility of elimination by the data subject

You have the possibility to revoke your consent at any time. For this purpose, please contact our data protection officer. In addition, you are always free to use the “opt-out” link at the end of each email, which will result in us deleting your email address from our address file, which is why Mailchimp will then also not further process your personal data. However, this does not affect address files that Mailchimp manages on behalf of other clients.

8. social media links

We have included social media platforms on our services via links that may result in the social media providers receiving data from you. If you click on the social media link, the website of the respective social media provider is called up. By calling up the website of the respective social media provider via our services, the respective reference data is transmitted to the respective social media provider. The social media provider thereby receives the information that you have visited us.

Notice regarding data processing in the USA:
When you click on a social media link, data about you may be processed by the respective provider in the USA. According to the ECJ, the data protection standard in the U.S. is inadequate and there is a risk that your data will be processed by the U.S. authorities for control and monitoring purposes, possibly also without any legal remedy. If you do not click on the links of the social media providers, no data is transmitted.

Further information on data processing by social media providers can be found here:

Facebook:

https://de-de.facebook.com/help/pages/insights,

https://de-de.facebook.com/about/privacy,

https://de-de.facebook.com/full_data_use_policy

LinkedIn:

https://www.linkedin.com/legal/privacy-policy

Xing:

https://www.xing.com/privacy

9. trackers and analysis tools

We use the following analysis tools to continuously improve our website offering. Which data is processed in each case and how you can contact the respective service providers is explained below:

9.1 Google Analytics

9.1.1 Description and scope of data processing

Our website uses Google Analytics. This is a service for analyzing access to websites of Google LLC. (“Google”) and enables us to improve our Internet offering. Data processing for the European Economic Area and for Switzerland is carried out by: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Cookies enable us to analyze your use of our website. The information collected by means of a cookie are:

  • IP address,
  • Access time,
  • Access duration

and are transferred to a Google server in the USA and stored there. The evaluation of your activities on our website is transmitted to us in the form of reports. Google may pass on the information collected to third parties if this is required by law or if third parties process this data on behalf of Google. The Google tracking codes on our website use the “_anonymizeIp()” function, which means that IP addresses are only processed in abbreviated form in order to prevent them from being directly linked to you. You can find more information on the terms of use and data protection of Google Analytics here and here .

9.1.2 Legal basis for data processing

The legal basis for the processing of personal data is your consent pursuant to Art. 6 para. 1 S.1 lit. a) GDPR.

9.1.3 Purpose of the data processing

The processing of your personal data enables us to analyze your surfing behavior. By analyzing the data obtained, we are able to compile information about the use of the individual components of our website. This helps us to constantly improve our website and its user-friendliness.

9.1.4 Duration of data storage

The data is deleted 26 months after your last visit to our website.

9.1.5 Possibility of elimination by the data subject

You have the possibility at any time to revoke a given consent to data processing with effect for the future. Please contact our data protection officer for this purpose. You can also prevent the installation of cookies from Google Analytics yourself by setting your browser software accordingly. In this case, however, you may not be able to use all the functions of our website to their full extent. Google Analytics can also be deactivated and controlled using browser extensions, e.g. http://tools.google.com/dlpage/gaoptout?hl=de.

9.2 Google Tag Manager

9.2.1 Description and scope of data processing

Google Tag Manager is a solution with which we can manage so-called website tags via an interface (and thus, for example, integrate Google marketing services into our online offering). The Tag Manager itself (which implements the tags) does not process any personal data. With regard to the processing of personal data, reference is made to the information on Google services. Data processing for the European Economic Area and for Switzerland is carried out by:Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
You can access the Google Tag Manager usage guidelines here .

9.3 Google Analytics 4

9.3.1 Description and scope of data processing

Our website uses Google Analytics 4, a service provided by Google LLC to analyze access to websites. (“Google”) and enables us to improve our Internet offering. Data processing for the European Economic Area and for Switzerland is carried out by: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

The information collected is sometimes:

  • IP address
  • Access time
  • Access duration
  • From which website you came to our website
  • Interaction on the website
  • Demographic characteristics, if the website visitor is logged into their Google Account
  • Device categories, browser type, operating system, screen resolution

and are transferred to a Google server in the USA and stored there. The evaluation of your activities on our website is transmitted to us in the form of reports. Google may pass on the information collected to third parties if this is required by law or if third parties process this data on behalf of Google. IP anonymization is carried out by Google by default and cannot be deactivated, so IP addresses are only processed in abbreviated form in order to exclude any possible direct personal reference to you.

At https://www.google.de/intl/de/policies/, https://support.google.com/analytics/answer/6004245?hl=de&ref_topic=2919631#zippy=%2Ccookies-und-kennzeichnungen-von-google-analytics and https://support.google.com/analytics/answer/9019185?hl=de#zippy=%2Cthemen-in-diesem-artikel you will find more information on the terms of use and data protection of Google Analytics.

9.3.2 Legal basis for data processing

The legal basis for the processing of personal data is your consent in accordance with. Art. 6 par. 1 S.1 lit. a) GDPR.

9.3.3 Purpose of data processing

The processing of your personal data enables us to analyze your surfing behavior. By analyzing the data obtained, we are able to compile information about the use of the individual components of our website. This helps us to constantly improve our website and its user-friendliness. By anonymizing the IP address, the interest of users in the protection of their personal data is sufficiently taken into account.

9.3.4 Duration of data storage

The data will be deleted 2 or 14 months after your last visit to our website.

9.3.5 Possibility of removal by the data subject

You have the option to withdraw your consent to data processing at any time. For this purpose, please contact our data protection officer. You can also prevent the installation of cookies from Google Analytics by making the appropriate settings in your browser software. In this case, however, you may not be able to use all the functions of our website to their full extent. Google Analytics can also be deactivated and controlled using browser extensions, e.g. http://tools. google.com/dlpage/gaoptout?hl=de

10. other third-party tools

Furthermore, we use third-party providers that help us with page display and website functionality. These are listed below:

10.1 Google ReCaptcha

10.1.1 Description and scope of data processing

We use Google reCAPTCHA to protect us from excessive spam. This program is designed to ensure that the requestor is a human and not an automated program.

Data processing for the European Economic Area and for Switzerland is carried out by: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google automatically records the IP address, the access location and the time of access. In addition, the behavior of the website visitor is analyzed on the basis of various characteristics (e.g. the time the visitor spends on the website, mouse movements made, cookies stored in the browser history). This analysis by Google begins automatically as soon as you visit a page that uses Google reCAPTCHA.

Further information on the handling of personal data can be found in Google’s privacy policy, here and here.

10.1.2 Legal basis for data processing

The data processing is based on Art. 6 para.1 S. 1 lit. f) DSGVO based. Our legitimate interest lies in the defense against spam mail.

10.1.3 Purpose of the data processing

The purpose of the data processing coincides with our legitimate interest. Google reCAPTCHA ensures that there is a natural person with potential interest behind the requests. By limiting the number of requests in this way, we are able to respond to individual requests more quickly and efficiently, while at the same time securing our website against automatically spreading malware.

10.1.4 Duration of data storage

Your personal data will only be processed for as long as is necessary. As soon as the purpose of the data processing has been fulfilled, blocking and deletion take place in accordance with the standards of the deletion concept here, unless legal regulations prevent deletion.

10.1.5 Possibility of elimination by the data subject

Google reCAPTCHA is used for the secure operation of these Internet pages and the infrastructure behind them, due to which there is no possibility on our part to deactivate this security mechanism. However, you have the choice of not using the contact form and instead sending an email or letter to the contact address above or contacting us by phone.

10.2 Self-hosted Google Web Fonts

10.2.1 Description and scope of data processing

We use so-called web fonts on the website for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly. We have embedded the web fonts locally on our own website so that Google does not become aware that our website has been accessed via your IP address. If your browser does not support web fonts, a default font is used by your computer.

10.2.2 Legal basis for data processing

The legal basis is based on our legitimate interest according to. Art. 6 par. 1 p. 1 lit. f) GDPR.

10.2.3 Purpose of the data processing

The purpose of the data processing is to ensure the consistent presentation of fonts on this website, in order to provide a visually interesting and at the same time user-friendly website.

10.2.4 Duration of data storage

No data is stored.

10.2.5 Possibility of elimination by the data subject

You can set your browser to not support web fonts. In this case, a default font is used by your computer.

10.3 Font Awesome

10.3.1 Description and scope of data processing

This website uses the Font Awesome product from Fonticons, Inc. for the uniform display of fonts.

Data processing for the European Economic Area and for Switzerland is carried out by:

Fonticons, Inc, 6 Porter Road Apartment 3R, Cambridge, MA 02140, USA.

For the website we use fonts and icons provided by Fonticons, Inc. are provided. As soon as you access our website, the required web fonts and icons are loaded into your browser cache in order to display texts, fonts and icons correctly. For this purpose, the browser you are using must connect to the Fonticons servers. This enables Fonticons to know that our website has been accessed via your IP address and which map has been displayed.

According to its own statement, Font Awesome respects data protection rights in accordance with Regulation (EU) 2016/679, the European Union’s General Data Protection Regulation (GDPR).

Fonticon’s terms of use can be found at https://fontawesome.com/tos and the privacy policy at: https://fontawesome.com/privacy

10.3.2 Legal basis for data processing

The legal basis for the use of Font Awesome is based on Art. 6 para. 1 p. 1 lit. a) GDPR.

10.3.3 Purpose of the data processing

The purpose of data processing is the uniform presentation of the fonts and icons on our website.

10.3.4 Duration of data storage

The data will be deleted as soon as it is no longer required for the purpose of data processing, unless legal regulations prevent this.

10.3.5 Possibility of elimination by the data subject

You can set your browser so that the fonts are not loaded from the Fonticon servers. If your browser does not support Font Awesome or you prevent access to the Fonticon servers, the text will be displayed in the system’s default font.

You can send privacy-related questions, complaints and requests to Font Awesome at privacy@fontawesome.com.

10.4 Wordfence

10.4.1 Description and scope of data processing

We have used the WordPress security plugin Wordfence on our website to protect the website from hacker attacks. The data processing is carried out by: Defiant, Inc, Legal Department, 1700 Westlake Ave N Ste 200, Seattle, WA 98109, USA. You can find out more about data protection when using the plugin here: https://www.wordfence.com/help/general-data-protection-regulation

We have set the plugin so that no personal data is transmitted to Wordfence. When using Wordfence, we only process your IP address locally on our website

10.4.2 Legal basis for data processing

The legal basis is based on our legitimate interest according to. Art. 6 par. 1 p. 1 lit. f) GDPR.

10.4.3 Purpose of data processing

The purpose of using Wordfence is to protect our website from unauthorized access and attacks by hackers within the meaning of Art. 32 GDPR.

10.4.4 Duration of data storage

The data will be deleted as soon as it is no longer required for the purpose of data processing, unless legal, official or contractual regulations prevent deletion.

10.4.5 Possibility of removal by the data subject

You can also delete the cookies in the security settings of your browser at any time. Please note that you may not be able to use all the features of this website. The setting of cookies can also be prevented at any time by making the appropriate settings in your Internet browser. Furthermore, you have the option to object to data processing at any time. To do so, please contact our data protection officer.

10.5 Doors

10.5.1 Description and scope of data processing

We offer our existing customers a digital advent calendar for the Christmas season. The data processing is carried out by: “Türchen.com”, Die Schittigs GmbH, Erthalstr. 9, 63739 Aschaffenburg. When you access the Advent calendar, we process the following data: Your IP address

10.5.2 Legal basis for data processing

The legal basis is based on our legitimate interest according to. Art. 6 par. 1 p. 1 lit. f) GDPR.

10.5.3 Purpose of data processing

We use the service to conveniently and easily provide our customers with an Advent calendar.

10.5.4 Duration of data storage

The data will be deleted as soon as the Advent or Christmas period has passed.

10.5.5 Possibility of removal by the data subject

You have the possibility at any time to object to the processing of your data according to. Art. 21 DSGVO to object. We shall promptly check whether the interests and freedoms of the data subject outweigh our legitimate grounds for processing. Please contact our data protection officer.

For questions regarding data protection at Türchen, you can contact the following e-mail address: support@tuerchen.com

11. data transfer to a third country

In order to be able to provide our services, we use the support of service providers from the European area as well as from third countries. To ensure the protection of your personal data even in the event of data transfer to a third country, we conclude special order processing contracts with each of the carefully selected service providers. All service providers used by us have sufficient proof that they ensure data security by means of suitable technical and organizational measures. Our service providers from third countries are either located in countries that have an adequate level of data protection recognized by the EU Commission (Article 45 GDPR) or have provided appropriate safeguards (Article 46 GDPR).

EU standard contractual clauses: Our provider has submitted to the EU standard contractual clauses to ensure secure data transfer. You can find more information here.

  • Google, marketing and analytics tool provider, font, USA, EU standard contractual clauses
  • Mailchimp, newsletter dispatch, USA, EU standard contractual clauses

Consent: In addition, a data transfer to a third country without an adequate level of protection will only take place if you give us your consent pursuant to. Art. 49 par. 1 lit. a) DSGVO have given your consent for this or another exception according to Art. 49 DSGVO is relevant for the data transfer.

12. your rights

You have the following rights with respect to us regarding personal data concerning you:

12.1 Right to withdraw consent (cf. Art. 7 DSGVO)

If you have given your consent to the processing of your data, you can revoke this consent at any time. Such revocation affects the permissibility of processing your personal data for the future after you have expressed it to us. It can be made (remotely) verbally or in writing by mail or e-mail to us.

12.2 Right of access (cf. Art. 15 GDPR)

In the event of a request for information, you must provide sufficient information about your identity and proof that the information is yours. The information concerns the following:

  • the purposes for which the personal data are processed;
  • the categories of personal data which are processed;
  • the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
  • the planned duration of the storage of the personal data concerning you or, if concrete information on this is not possible, criteria for determining the storage duration;
  • the existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;
  • the existence of a right of appeal to a supervisory authority;
  • any available information on the origin of the data, if the personal data are not collected from the data subject;
  • the existence of automated decision making including profiling pursuant to Art. 22 para. 1 and 4 GDPR and – at least in these cases – meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

12.3 Right to rectification or deletion (cf. Art. 16, 17 DSGVO)

You have a right of rectification and/or completion towards us as the responsible party, insofar as the processed personal data concerning you are inaccurate or incomplete. The responsible party shall make the correction without undue delay.

In addition, you may request the deletion of personal data concerning you if one of the following reasons applies to you:

  • The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
  • You revoke your consent on which the processing is based according to. Art. 6 par. 1 S.1 lit. a) or Art. 9 par. 2 lit. (a) GDPR and there is no other legal basis for the processing.
  • They lay out acc. Art. 21 par. 1 DSGVO and there are no overriding legitimate grounds for the processing, or you lodge an objection to the processing pursuant to Art. Art. 21 par. 2 DSGVO to object to the processing.
  • The personal data concerning you have been processed unlawfully.
  • The deletion of the personal data concerning you is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
  • The personal data concerning you has been processed in relation to information society services offered pursuant to Art. 8 para. 1 DSGVO collected.

If we have made the personal data relating to you public and we are required to do so pursuant to. Art. 17 par. 1 DSGVO, we shall also take all reasonable steps to inform other data controllers that you have requested the erasure of all links to, or copies or replications of, such personal data.

The right to erasure does not exist insofar as the processing is necessary:

  • to exercise the right to freedom of expression and information;
  • for compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  • for reasons of public interest in the field of public health pursuant to Art. 9 para. 2 lit. h and i and Art. 9 para. 3 GDPR;
  • for archiving purposes in the public interest, scientific or historical research purposes, or for statistical purposes in accordance with. Art. 89 par. 1 GDPR, insofar as the aforementioned right is likely to render impossible or seriously prejudice the achievement of the purposes of such processing, or
  • for the assertion, exercise or defense of legal claims.

12.4 Right to restriction of processing (cf. Art. 18 DSGVO)

Under the following conditions, you can request the restriction of the processing of personal data concerning you from us:

  • if you dispute the accuracy of the personal data concerning you for a period of time that allows us to verify the accuracy of your personal data;
  • the processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data;
  • we no longer need the personal data for the purposes of processing, but you need them for the assertion, exercise or defense of legal claims, or
  • if you object to the processing pursuant to Art. 21 para. 1 DSGVO and it has not yet been determined whether our legitimate reasons outweigh your reasons.

Where the processing of personal data concerning you has been restricted, such data may be processed, with the exception of their storage, only with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State.

If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by us before the restriction is lifted.

12.5 Right to information (cf. Art. 19 GDPR)

If you have asserted your right to rectification, erasure or restriction of data processing against us, we are obliged to notify all recipients of your personal data of the rectification, erasure or restriction of data processing. This shall only apply to the extent that such notification does not prove impossible or would involve a disproportionate effort.

You have the right to know which recipients have received your data.

12.6 Right to data portability (cf. Art. 20 DSGVO)

You have the right to receive your personal data from us in a common, machine-readable format in order to have it forwarded to another responsible party, if necessary, provided that

  • the processing is based on consent pursuant to Art. 6 para. 1 S.1 lit. a) GDPR or Art. 9 para. 2 lit. a) DSGVO or on a contract pursuant to Art. 6 para. 1 p. 1 lit. (b) the GDPR; and
  • the processing is carried out with the help of automated procedures.

When exercising your right to data portability, you have the right to obtain that the personal data be transferred directly from us to another controller, insofar as this is technically feasible.

The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.

12.7 Right to object to processing (cf. Art. 21 GDPR)

Insofar as we base the processing of your personal data on a legitimate interest (acc. Art. 6 par. 1 p. 1 lit. f) DSGVO) on our part, you may object to the processing. The same applies should we base the data processing on Art. 6 para. 1 p. 1 lit. e) GDPR.

When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will review the merits of the case and either discontinue or adjust the data processing or show you our compelling legitimate grounds on the basis of which we will continue the processing.

12.8 Right to complain to the competent supervisory authority (cf. Art. 77 GDPR)

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.

The supervisory authority to which the complaint has been submitted will inform you about the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.

13. how you exercise these rights

To exercise these rights, please contact our data protection officer:

Kemal Webersohn from WS Datenschutz GmbH

hotelnetsolutions@ws-datenschutz.de

or by mail:

WS Data Protection Ltd.
Dircksenstrasse 51
D-10178 Berlin

14. reservation of right of modification

We reserve the right to change this privacy policy in compliance with the legal provisions.
Status April 2024.

Privacy policy for our appearances in social media

We reserve the right to change this privacy policy in compliance with the legal provisions.
Status March 2022

1. together with us responsible social media

HotelNetSolutions

Address: Genthinerstr. 8, 10785 Berlin
Phone: 030/ 770193000
E-mail: info@hotelnetsolutions.de
Homepage: https://hotelnetsolutions.de/

operates the following own presences in the social media:

For this we use the services of

  • Facebook, Inc, 1 Hacker Way, Menlo Park, CA 94025, USA and Facebook Ireland Ltd, 4 Grand Canal Square Grand Canal Harbour, Dublin 2, Ireland (“Facebook“) respectively.
  • LinkedIn Ireland, Wilton Plaza, Wilton Place, Dublin 2, Ireland and LinkedIn Corporation, 1000 W. Maude Ave, Sunnyvale, California 94085, USA (“LinkedIn“)
  • XING SE, Dammtorstraße 30, 20354 Hamburg, Germany (“XING“)

back.

Based on the ruling of the European Court of Justice from June 5, 2018 (available here), operators of social media sites and the operators of the social media themselves are considered joint controllers of data processing.

We would like to point out that you use our appearances in the social media and their functions on your own responsibility. This applies in particular to the use of interactive functions (e.g. commenting, sharing, rating). Alternatively, you can access the information we make available on social media on our own website.

2. data protection officer

Our data protection officer is:

Kemal Webersohn from WS Datenschutz GmbH

If you have any questions about data protection, you can reach him at the following e-mail address:
hotelnetsolutions@ws-datenschutz.de

or by mail:

WS Data Protection Ltd.
Dircksenstrasse 51
D-10178 Berlin
Homepage – Webersohn & Scholtz (webersohnundscholtz.de)

You can reach the data protection officers of the respective social media via the respective social media.

You can reach the data protection officer of Facebook and Instagram via the following linked contact form.

You can reach LinkedIn’s data protection officer via the following linked contact form.

You can reach XING’s data protection officer via the following e-mail address: Datenschutzbeauftragter@xing.com

3. data processed by the social media

When you visit our social media sites, the operators of the social media collect, among other things, your IP address and other information that is present on your PC in the form of cookies. This information is used to provide us, as the operator of the site, with statistical information about the use of the site. The data collected about you in this context is processed by the operators of the social media and may be transferred to countries outside the European Union. What information the operator of the respective social network receives and how it is used is described in the privacy statements of the respective social networks. There you will also find information on how to contact us.

For more information, please see the following links:

Facebook: Insights, Privacy, Data Use Policy

LinkedIn

Xing

In which way the operators of the social media use data from the visit of our appearance in the social media for their own purposes, to which extent activities on the appearances in social media are assigned to individual users, how long the operators store these data and whether data from a visit of the appearances in social media are passed on to third parties, is not conclusively and clearly stated by the operators of the social media and is not known to us.

When you access our social media sites, the IP address assigned to your end device is transmitted to the operator of the respective social network. The social networks also store information about the end devices of the users (e.g. as part of the “login notification” function); if necessary, the operators of the social media are thus able to assign IP addresses to individual users.

If you are currently logged in to the respective social network as a user, a cookie with your individual identification in this social network is located on your end device. This allows the operator of the social network to track that you have visited a certain page and how you have used it. Based on this data, content or advertising can be tailored to your previous website visits.

If you want to avoid this, you should log out of the respective social network or deactivate the “stay logged in” function, delete the cookies present on your device, and close and restart your browser. In this way, registration

Information by which you can be directly identified is deleted. This allows you to use our appearances in social media without revealing your user ID. When you access interactive features of the page (like, comment, share, news, etc.), a login screen appears. After a possible login, you will again be recognizable as a specific user for the social network used.

For information on how to manage or delete existing information within the social network, please refer to the support pages of the respective social network mentioned above.

4. data processed by us

4.1. Nature and scope of data processing

The data you enter on social networks, in particular your username and the content published under your account, are processed by us insofar as we respond to your messages, if necessary. In addition, your published posts, ratings and comments refer to your account in the respective social network. If you mention us via an @ or a # or similar, this mention will be published on our site under your username if applicable. The data freely published and disseminated by you on the respective social network may thus be included by us in our offer and made accessible to other users of the respective social network. If you mark our appearance in social media with “Like” or “Follow” or a similar interaction, this will be communicated to us by the respective social network with your user name and link to your account.
As the provider of the information service, we do not collect and process any data from your use of our social media presence beyond this:

4.2. Legal basis of processing

The data processing from our side is based on Art. 6 para. 1 p. 1 lit. f) GDPR. Our legitimate interest arises from the advertising function of social media. We use these to increase awareness of our company.

4.3. Purpose of processing

The data you provide in this context and which may be accessible to us (e.g. user name, pictures, interests if applicable, contact data) will be processed by us exclusively for the purpose of customer and prospect communication. Our legitimate interest is to provide you with a platform on which we can display up-to-date information and with the help of which you can address your request to us and we can respond to your request as quickly as possible.

4.4. Duration of storage

As far as we are able, your data will be deleted when our presence on social media is discontinued.

5. your rights

Under the General Data Protection Regulation, you have the following rights:

5.1. Right to withdraw consent (cf. Art. 7 DSGVO)

If you have given your consent to the processing of your data, you can revoke this consent at any time. Such revocation affects the permissibility of the processing of your personal data for the future after you have expressed it to the controller. It can be made (remotely) verbally or in writing by mail or e-mail to us.

5.2. Right to information (cf. Art. 15 DSGVO)

In the event of a request for information, you must provide sufficient information about your identity and proof that the information is yours. The information concerns the following:

  • the purposes for which the personal data are processed;
  • the categories of personal data which are processed;
  • the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
  • the planned duration of the storage of the personal data concerning you or, if concrete information on this is not possible, criteria for determining the storage duration;
  • any available information on the origin of the data, if the personal data are not collected from the data subject;
  • the existence of automated decision making including profiling pursuant to Art. 22 para. 1 and 4 GDPR and – at least in these cases – meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

5.3. Right to rectification or deletion (cf. Art. 16, 17 DSGVO)

You have a right to rectification and/or completion vis-à-vis the persons responsible, insofar as the personal data processed concerning you are inaccurate or incomplete. The responsible party shall make the correction without undue delay.

In addition, you may request the deletion of personal data concerning you if one of the following reasons applies to you:

  • The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
  • You revoke your consent on which the processing is based according to. Art. 6 par. 1 S.1 lit. a) or Art. 9 par. 2 lit. (a) GDPR and there is no other legal basis for the processing.
  • They lay out acc. Art. 21 par. 1 DSGVO and there are no overriding legitimate grounds for the processing, or you lodge an objection to the processing pursuant to Art. Art. 21 par. 2 DSGVO to object to the processing.
  • The personal data concerning you have been processed unlawfully.
  • The deletion of the personal data concerning you is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
  • The personal data concerning you has been processed in relation to information society services offered pursuant to Art. 8 para. 1 DSGVO collected.

If the personal data concerning you has been made public and the person responsible has been informed in accordance with. Art. 17 par. 1 DSGVO obliged to erase them, we shall take all reasonable measures to also inform other data controllers that you have requested the erasure of all links to this personal data or copies or replications of this personal data.

The right to erasure does not exist insofar as the processing is necessary:

  • to exercise the right to freedom of expression and information;
  • for compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  • for reasons of public interest in the field of public health pursuant to Art. 9 para. 2 lit. h and i and Art. 9 para. 3 GDPR;
  • for archiving purposes in the public interest, scientific or historical research purposes, or for statistical purposes in accordance with. Art. 89 par. 1 GDPR, insofar as the aforementioned right is likely to render impossible or seriously prejudice the achievement of the purposes of such processing, or
  • for the assertion, exercise or defense of legal claims.

5.4. Right to restriction of processing (cf. Art. 18 DSGVO)

Under the following conditions, you may request the controller to restrict the processing of personal data concerning you:

  • if you dispute the accuracy of the personal data concerning you for a period of time that allows us to verify the accuracy of your personal data;
  • the processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data;
  • we no longer need the personal data for the purposes of processing, but you need them for the assertion, exercise or defense of legal claims, or
  • if you object to the processing pursuant to Art. 21 para. 1 DSGVO and it has not yet been determined whether our legitimate reasons outweigh your reasons.

Where the processing of personal data concerning you has been restricted, such data may be processed, with the exception of their storage, only with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State.

If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.

5.5. Right to information (cf. Art. 19 GDPR)

If you have asserted your right to rectification, erasure or restriction of data processing to a controller, the controller is obliged to notify all recipients of your personal data of the rectification, erasure or restriction of data processing. This shall only apply to the extent that such notification does not prove impossible or would involve a disproportionate effort.

You have the right to know which recipients have received your data.

5.6. Right to data portability (cf. Art. 20 DSGVO)

You have the right to receive your personal data in a common, machine-readable format from the controller in order to have it transferred to another controller, if necessary, provided that

  • the processing is based on consent pursuant to Art. 6 para. 1 S.1 lit. a) GDPR or Art. 9 para. 2 lit. a) DSGVO or on a contract pursuant to Art. 6 para. 1 p. 1 lit. (b) the GDPR; and
  • the processing is carried out with the help of automated procedures.

When exercising your right to data portability, you have the right to obtain that the personal data be transferred directly from one controller to another controller, to the extent that this is technically feasible.

The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.

5.7. Right to object to processing (cf. Art. 21 DSGVO)

As far as the processing of your personal data is based on a legitimate interest (acc. Art. 6 par. 1 lit. f) DSGVO), you may object to the processing. The same applies if the data processing is based on Art. 6 para. 1 p. 1 lit. e) GDPR may be relied upon.

When exercising such an objection, please state the reasons why your personal data should not be processed. In the event of your justified objection, the factual situation will be examined and either the data processing will be discontinued or adjusted, or you will be shown the compelling legitimate grounds on the basis of which the processing will be continued.

5.8. Right to complain to the competent supervisory authority (cf. Art. 77 DSGVO)

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.

The supervisory authority to which the complaint has been submitted will inform you about the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.

5.9. How to exercise these rights

You can assert your rights with the data protection officer of the respective data controller, whose contact details can be found under point 2. Should you make use of the aforementioned rights, the person responsible will check whether the legal requirements for this are met.

If you have any questions about our range of information, you can reach us at the contact details listed under point 1.

You can also find more information about social networks and how to protect your data at https://youngdata.de.

6. reservation of right of modification

We reserve the right to change this privacy policy in compliance with the legal provisions.

Status March 2022