St. James’s Hotel & Club, an Althoff COLLECTION Hotel in London, not only combines tradition and luxury, but also focuses on innovation in the booking experience. With the implementation of OnePageBooking, the hotel is following the example of its sister hotels. The OnePageBooking combines the rich history of St. James’s as a retreat for diplomats, celebrities and luxury travellers with state-of-the-art technology – for a future that will impress guests as much as its traditional past.
Whether for a private celebration, a business meeting or simply a break in one of London’s most desirable locations, St James’s Hotel & Club, an Althoff COLLECTION Hotel offers the perfect setting. The concierge team always endeavours to fulfil even the most unusual requests and make your stay as effortless as possible. Angelika Viebahn, Group Director Revenue & Distribution of the Althoff hotels, naturally expects the same level of comfort from the booking experience. After all, we know that the guest journey begins with the reservation. In an interview with the experienced hotelier, she tells us why the Althoff Hotels opted for HotelNetSolutions.
That’s why Angelika decided in favour of OnePageBooking.
‘As we are already working with OnePageBooking in the company and are very satisfied, it was a logical consequence for us to also bring our hotel in London onto this platform,’ says the Group Director. ‘The focus is on offering guests an intuitive, clear and efficient booking experience.’
Expectations for the new booking interface are high.
‘The clear structure and user-friendliness of the “OnePageBooking” internet booking engine should significantly improve the conversion of reservation enquiries.’ Angelika makes it clear that the aim is to finalise bookings more quickly and easily in order to meet the needs of the five-star hotel’s discerning guests.
These functions are particularly important for St James’s.
In addition to optimising booking processes, the focus is also on long-term solutions: The multi-property integration efficiently networks several hotels, while booking codes and simple promo set-ups flexibly implement customised offers.
At St James’s Hotel & Club, an Althoff COLLECTION in London, centuries of history, excellent hospitality and modern luxury come together. It’s far more than just accommodation – it’s an experience. And so is OnePageBooking. Two people have found each other. It is an honour to work with such a special hotel.
Thank you Angelika for the great interview with you! Now take the chance and have a look:
