When many hotels come together, you need more than just OnePageBooking. “For us, the MultiProperty solution was a must-have that enables us to cross-sell between the individual hotels,” explains Michael Hönigmann from Harisch Hotels.
In order to unite all the hotels, it was obvious that the hotel group should opt for the MultiProperty. With the portal for large hotel groups and small hotel families, guests can find the right room in just a few clicks. MultiProperty uses many elements of the new OnePageBooking 6 and makes the transition to a booking engine perfect.
The Harisch Hotels – a group of 10 hotels and restaurants – are all located in beautiful Kitzbühel in Austria. The winter sports resort in the Alps stands for lifestyle and tradition. The vacation offers are as varied as the needs of the travelers: whether skiing, winter hiking, culinary pleasure trips or relaxing wellness weekends.
Among other things, the hotel group stands for its large number of Leisure Hotels, which primarily appeal to guests in search of relaxation. The hotel Schwarzer Adler is no exception: a house with heart, charm and character. This 4-star hotel is located in the heart of the Kitzbühel Alps and has been living its authentic Tyrolean hospitality for many generations.
The Schlosshotel Lebenberg invites you to take a break of a completely different kind. Whether it’s a vacation, wedding or conference – every stay at the chic 4-star superior hotel is a royal experience with breathtaking views of the mountains and the town of Kitzbühel.
If you want to enjoy your vacation with the whole family, the LISI Family Hotel is the right place for you. The hotel is located between Kitzbühel and Kirchberg in the middle of nature. Not only children’s dreams come true here, but entire family dreams.
And if one of these wonderful hotels is fully booked, it would be more than a shame if the guest did not find out about the other hotels in the immediate vicinity. This is no longer a problem with the clearly laid out map. Guests can see all their options at a glance. Find out why MultiProperty is a perfect match for Harisch Hotels in the interview with Michael Hönigmann.
Why do MultiProperty and OnePageBooking suit Harisch Hotels?
“With OnePageBooking, we have opted for an innovative system that is characterized above all by its user-friendliness. For us as hoteliers, the backend is a real benefit. Thanks to its very clear structure, we have a direct overview of everything important. But the booking interface is also very simple and, above all, intuitive for guests to use. In just a few clicks, he is easily guided through the booking screen and is one step closer to his vacation. As the Harisch Hotels have several different hotels, the MultiProperty solution was a “must have” for us, which enables us to cross-sell between the individual hotels. All available hotels and room categories are clearly displayed on the booking screen. Another reason for choosing OnePageBooking was the interface to our PMS Fidelio Suite 8.”
What do you expect from the new booking engine?
“We hope that the design and ease of use of the booking engine will impress our guests as much as it does us. We want to offer guests a user journey that makes booking as pleasant and uncomplicated as possible. And if we can sell even more additional hotel services in the process, we will of course be all the more pleased. The design, user-friendliness and the sale of extras are currently our three major milestones in terms of the booking engine.”
How did you hear about HNS?
“A former employee highly recommended HNS to us, as she had already had very good experiences with OnePageBooking in her previous company. It was therefore immediately clear to us that we would also like to use them at Harisch Hotels. When we found out about the function that allows us to display all hotels on one portal and book guests across all hotels, our decision was finally confirmed.”
Which features are you particularly happy about?
“We are particularly pleased with the very clear rate plan in the backend, which makes our work in the hotel a lot easier. We and our employees are also particularly pleased that the room categories and extra services are so well presented graphically. With just a few clicks, we can also easily change booking guidelines such as cancellation conditions or minimum stays and adapt them at any time. This offers us as hoteliers enormous flexibility and transparency towards our guests. Another big plus point for us is the ability to easily integrate additional services into the booking engine.”
Thank you very much for the short interview😊 We are very happy about the cooperation and wish Harisch Hotels many great bookings.
The copyright of the pictures is owned by Harisch Hotels.
